The following information was submitted:
Transactions: WSEAS TRANSACTIONS ON SYSTEMS
Transactions ID Number: 29-281
Full Name: Maniam Kaliannan
Position: Senior Lecturer
Age: ON
Sex: Male
Address: Universiti Teknologi MARA
Country: MALAYSIA
Tel: 603 5544 4149
Tel prefix: 603
Fax: 603 55444131
E-mail address: maniam@salam.uitm.edu.my
Other E-mails: maniam_sai@yahoo.com
Title of the Paper: ICT in the Public Service Delivery - The Malaysian Perspective
Authors as they appear in the Paper: Maniam Kaliannan, Murali Raman, Magiswary Dorasamy
Email addresses of all the authors: maniam@salam.uitm.edu.my,murali.raman@mmu.edu.my,magiswary.dorasamy@mmu.edu.my
Number of paper pages: 14
Abstract: This paper examines the implementation of various e-Government projects in Malaysia since it was launched in 1996. The paper will discusses the challenges and issues related to these projects and suggest some recommendations as improvement tool to uplift the e-Government program to greater heights. Essentially our findings suggests that apart from technical considerations, the true value potential of ICT utilization in the context of public sector delivery in Malaysia is contingent upon several factor spanning across legislative, procedural, managerial and organizational imperatives.
Keywords: ICT, e-Government, MSC Malaysia
EXTENSION of the file: .doc
Special (Invited) Session: Use of ICT in the Public Service Delivery- The Malaysian Experience
Organizer of the Session: 620-116
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