Thursday, 18 November 2010

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Transactions: INTERNATIONAL JOURNAL of APPLIED MATHEMATICS AND INFORMATICS
Transactions ID Number: 19-706
Full Name: Stefan Dombay
Position: Associate Professor
Age: ON
Sex: Male
Address: 535500 Gheorgheni, Str. Olarilor 1/A
Country: ROMANIA
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E-mail address: dombay.istvan@gmail.com
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Title of the Paper: Marketing Activity of Guesthouses and Other Hospitality Units from Harghita, Mures and Covasna Counties
Authors as they appear in the Paper: Stefan Dombay, Laszlo Seer, Zsolt Magyari-Saska, Mihai Seer
Email addresses of all the authors: dombay.istvan@gmail.com,contact@laszlo-seer.info,zsmagyari@gmail.com,seermihaly@yahoo.com
Number of paper pages: 8
Abstract: Since the Internet as a communication and distribution channel left its experimental state it has changed the approach to marketing communication. Considering the rapid growth of Romania's tourism market, small tourism enterprizes such as guesthouses also began to keep up with the newest marketing communication trends. We present two exploratory studies in order to have a general look on the way online marketing is used in the local tourism industry. (1) Owners of hospitality units already have a competitive vision to some degree on adequate marketing strategies and using related tactics. In the first study, using an online questionnaire on a sample of N=65, we gathered data about the way hospitality units think about their marketing activity, the marketing tools they use, with an emphasis on online marketing tactics and tools. (2) In the second study we emphasize the importance of the use of online marketing tools in influencing the customer's decisional process i!
n the case of Harghita county guesthouses, especially the website as a central hub in communicating the service and the brand.
Keywords: Commercial Websites, Marketing Tactics, Online Marketing, Romania, Tourism Industry, Strategy
EXTENSION of the file: .doc
Special (Invited) Session: The Website and its Role int he Online Marketing Mix of Guesthouses from Harghita County, Romania: an Introductory Analysis
Organizer of the Session: 648-127
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