The following information was submitted:
Transactions: INTERNATIONAL JOURNAL of APPLIED MATHEMATICS AND INFORMATICS
Transactions ID Number: 20-804
Full Name: Tan Shiang-Yen
Position: Researcher
Age: ON
Sex: Male
Address: School of Computer Sciences, Universiti Sains Malaysia, 11800 USM, Pulau Pinang
Country: MALAYSIA
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Tel prefix:
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E-mail address: tsyen86@hotmail.com
Other E-mails: tsy09_com036@student.usm.my
Title of the Paper: Integrated Study of Automated Checkout Shopping Trolley
Authors as they appear in the Paper: Koh Peik See, Tan Shiang-Yen, Nasuha Lee Abdullah, Rosnah Idrus
Email addresses of all the authors: sherrykoh85@hotmail.com, tsy09_com036@student.usm.my, nasuha@cs.usm.my, rosnah@cs.usm.my
Number of paper pages: 9
Abstract: Recently, Automated checkout shopping trolley technologies have taken an advance step than the previous introduced self-checkout system in terms of greater convenience, ease-of-use and greater efficiency. As this technology is considerable new in the market of developing countries, hence it is vital to explore the perception of consumers toward the use of automated checkout trolley. The purpose of this paper is to examine the perceptions and expectations of both enterprise users and end users toward the proposed checkout system for hypermarket in the context of Malaysia, as a typical paradigm of developing countries. Findings from this study indicate that both consumers and retailers possess positive attitude toward the automated checkout trolley system, and are enthusiastic to try this emerging technology. The main concerns of the users are the secureness of payment and the variability of payment methods, which forms their core criteria in determining whether to a!
dopt the system. This study provides an understanding about the practicality and market condition of automated trolley system in the developing countries.
Keywords: Technology-based self-service (TBSS), Automated checkout, Market survey, Technology and innovation management
EXTENSION of the file: .pdf
Special (Invited) Session: Exploring User's Perception toward Automated Checkout Trolley in Developing Countries
Organizer of the Session: 202-290
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