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Transactions: WSEAS TRANSACTIONS ON INFORMATION SCIENCE AND APPLICATIONS
Transactions ID Number: 32-585
Full Name: Wei-Wen Wu
Position: Associate Professor
Age: ON
Sex: Male
Address: 1. Ta Hwa Road, Chiung-Lin, Hsin-Chu 307, Taiwan.
Country: TAIWAN
Tel: +886-3-5927700-2900
Tel prefix: +886-3-5956331
Fax: +886-3-5925715
E-mail address: itmike@thit.edu.tw
Other E-mails: miketina@ms5.hinet.net
Title of the Paper: A fuzzy DEMATEL method for segmenting critical factors of successful KM implementation
Authors as they appear in the Paper: Wei-Wen Wu
Email addresses of all the authors: itmike@thit.edu.tw
Number of paper pages: 18
Abstract: Knowledge is a key source of sustainable competitive advantage. In response to increasingly drastic and competitive environments, many organizations wish to better utilize and manage knowledge for business success. For the purpose to execute formal knowledge management (KM) effectively, some works have suggested several critical factors of KM implementations. However, in a strategic view, such a list of critical factors must be further honed to increase practical usefulness, as not all critical factors necessarily share the same importance. Moreover, assessing the importance of critical factors inevitably involves the vagueness of human judgment. Hence, this paper presents a favorable method combining fuzzy logic with the Decision Making Trial and Evaluation Laboratory (DEMATEL) method to segment the critical factors for successful KM implementations. Also, an empirical study is presented to illustrate the proposed method and to demonstrate its usefulness.
Keywords: Knowledge management (KM); Critical factors; Fuzzy logic; Decision Making Trial and Evaluation Laboratory (DEMATEL)
EXTENSION of the file: .doc
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