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Transactions: WSEAS TRANSACTIONS ON BUSINESS AND ECONOMICS
Transactions ID Number: 32-357
Full Name: Shu chuan Wang
Position: Ph.D. Candidate
Age: ON
Sex: Female
Address: 100, Wenhwa Rd., Seatwen, Taichung, Taiwan 40724, R.O.C.
Country: TAIWAN
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E-mail address: scwang@fcu.edu.tw
Other E-mails: scwang@fcuoa.fcu.edu.tw
Title of the Paper: A Study of the Appraisal-Based Emotion Model of Continuance Intention in Information Systems
Authors as they appear in the Paper: Shu-chuan Wang, Yuan-shu Lii, Kwoting Fang
Email addresses of all the authors: scwang@fcu.edu.tw,g9220811@yuntech.edu.tw,mijohn@seed.net.tw
Number of paper pages: 16
Abstract: This study proposed an appraisal-based emotion model that integrates emotion, cognition, satisfaction, and post adoption behavior in understanding users¡¦ continuance intention of information system (IS). Three hundred and fifty web portal site users were obtained from a survey. The paper assessed the psychometric properties of the measures through confirmatory factor analysis and then employed structural equation modeling analysis in order to examine the prospective model to better predict users¡¦ continuous adoption of IS. The results show that positive and negative emotions mediate the effect of confirmation and directly predict user satisfaction. However, perceived usefulness and perceived ease of use predict the level of user satisfaction better than emotions and perceived usefulness is the stronger predictor of user satisfaction than other variables.
Keywords: Confirmation, Perceived usefulness, Perceived ease of use, Positive emotion, Negative emotion, Satisfaction, Continuous adoption intention
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