The following information was submitted:
Transactions: WSEAS TRANSACTIONS ON BUSINESS AND ECONOMICS
Transactions ID Number: 89-389
Full Name: Nikola Vlahovic
Position: Doctor (Researcher)
Age: ON
Sex: Male
Address: Trg J. F. Kennedyja 6
Country: CROATIA (HRVATSKA)
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E-mail address: nvlahovic@efzg.hr
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Title of the Paper: Turning Points in Business Process Orientation Maturity Model: An East European Survey
Authors as they appear in the Paper: Nikola Vlahovic, Ljubica Milanovic, Rok Skrinjar
Email addresses of all the authors: nvlahovic@efzg.hr, ljmilanovic@efzg.hr, rok.skrinjar@ef.uni-lj.si
Number of paper pages: 11
Abstract: Companies worldwide are embracing Business Process Orientation (BPO) in order to improve their overall performance. Over the past few years methodologies for analyzing maturity state of BPO have been developed. Maturity model consists of a number of stages through which companies evolve as they increase the adoption of process oriented practices. Understanding the transition between different stages of BPO is of utmost importance for enabling governance and superior execution of these processes. In this paper we present the investigation of turning points between different stages of BPO in the business setting in transitional economies of East European countries, specifically Croatia and Slovenia. Using an acknowledged data mining technique of classification and regression trees (C&RT) turning points are detected based on survey results obtained in 2008. These findings present invaluable guidelines for any business that strives to achieve more efficient business pr!
ocesses.
Keywords: Business Process Orientation, Maturity Models, Turning Points, Datamining, Decision Trees
EXTENSION of the file: .pdf
Special (Invited) Session: Using Datamining Methodology for Detecting Turning Points in Business Process Orientation Maturity Models
Organizer of the Session: 642-111
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