The following information was submitted:
Transactions: WSEAS TRANSACTIONS ON ENVIRONMENT AND DEVELOPMENT
Transactions ID Number: 89-438
Full Name: A.I. Che-Ani
Position: Senior Lecturer
Age: ON
Sex: Male
Address: Department of Architecture, Faculty of Engineering and Built Environment, Universiti Kebangsaan Malaysia
Country: MALAYSIA
Tel: 0192033551
Tel prefix: 6
Fax: 60389216841
E-mail address: adiirfan@gmail.com
Other E-mails: adiirfan@vlsi.eng.ukm.my
Title of the Paper: Facility Management Indicators for High-Rise Residential Property in Malaysia
Authors as they appear in the Paper: A.I. Che-Ani, N.M. Tawil, A. Sairi, N.A.G. Abdullah, M.M. Tahir, M. Surat
Email addresses of all the authors: adiirfan@gmail.com, anie@vlsi.eng.ukm.my, asairi@mpkj.gov.my, akmal.goh@gmail.com, designaar@gmail.com, mastor@vlsi.eng.ukm.my
Number of paper pages: 10
Abstract: Living in a residential high-rise is now becoming a lifestyle trend among the urban professional community in Malaysia. As opposed to a landed property, in a residential high-rise, residents must set up a Management Corporation (MC) to regulate and manage all the amenities provided by the developer, as stipulated in the Strata Title Act of 1985. To a certain extent, the idea seems to work successfully for about a few years after the housing schemes are granted with the final title. However, as time goes by and management becomes more ineffective, a gap grows between the residents and the council members of the MC, which is made up of a select group of residents. This research focuses on the indicators for sustainable facility management. We used residents' satisfaction levels as the primary measurement criteria used to identify and measure the gap between the residents and the Management Corporation, and we analyzed our data using ANOVA and MANOVA. Further analysis!
is conducted using the Bonferonni test to determine differences among groups of respondents. The findings of this research revealed that there were significant differences in terms of satisfaction between the Management Corporation and the residents, as the Management Corporation reported a higher level of satisfaction compared to the residents in every criterion.
Keywords: Building management, Facility management, Management corporation, Residential high-rise, Property management, Sustainable indicators, Resident satisfaction, Strata title
EXTENSION of the file: .doc
Special (Invited) Session: Sustainable Management of High-rise Residential: A Gap Identification Among Stakeholders
Organizer of the Session: 609-169
How Did you learn about congress: Azlan Shah Ali <asafab@um.edu.my>
IP ADDRESS: 115.134.113.144