The following information was submitted:
Transactions: WSEAS TRANSACTIONS ON BUSINESS AND ECONOMICS
Transactions ID Number: 53-134
Full Name: Mohsen Rasoulian
Position: Assistant Professor
Age: ON
Sex: Male
Address: Islamic Azad University, Naragh Brnch, Markazi, Iran
Country: IRAN
Tel: 00989121303936
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E-mail address: m_rsl@yahoo.com
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Title of the Paper: Iranian mothers, Dissatisfied with health services
Authors as they appear in the Paper: Mohsen Rasoulian, Marzieh Kazemipour
Email addresses of all the authors: m_rsl@yahoo.com
Number of paper pages: 12
Abstract: Background: In organizations providing health services based activities should be given the needs and opinions are based comrade and how health services to be evaluated continuously. Health Center health services received from the Social Security Organization and dependent care Health Center Iran University of Medical Sciences in 1389 is the year. Methods: This study is a descriptive study. In this study, 300 randomly referred from clients to health centers affiliated with both organizations were selected. Information based on Likert scale and using interviews and questionnaires were collected. Analyze the data using descriptive statistical methods were performed. Results: Our findings suggest that the client satisfaction of services related to social security organization affiliated to the University Medical Centers and more differences were significant. Even between client satisfaction of services covered by each of the two organizations there are also significan!
t differences. Satisfaction of client health centers affiliated with the University of Medical Sciences sex ratio, type of insurance and see why clients are related. Satisfied clients of the centers affiliated with the Social Security Organization and the number of educated people see are related. Total between gender, education, occupation and type of insurance clients of the centers affiliated with the consent of both organizations there is a relationship Conclusion: The results showed that satisfaction of the studied subjects health centers affiliated with the Social Security Organization to health centers affiliated with medical sciences is much higher. Quality and more satisfied clients for both organizations, especially for centers under medical sciences is essential. In addition it was found that mothers of how health services both are unhappy Center.
Keywords: satisfaction, clients, health, social security, medical sciences
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