Sunday 30 January 2011

Wseas Transactions

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Transactions: WSEAS TRANSACTIONS ON SYSTEMS
Transactions ID Number: 53-135
Full Name: Chih-Hung Hsu
Position: Associate Professor
Age: ON
Sex: Male
Address: 11, Gungye Road, Dali, Taichung County 412, TAIWAN, R.O.C.
Country: TAIWAN
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E-mail address: chhsu@mail.hit.edu.tw
Other E-mails: shuchihhung@yahoo.com.tw,l1213878@ms47.hinet.net
Title of the Paper: Green Supply Implementation based on Fuzzy QFD: An Application in GPLM System
Authors as they appear in the Paper: AN-YUAN CHANG, HUI-MING KUO
Email addresses of all the authors: hmkuo@mail.stu.edu.tw
Number of paper pages: 10
Abstract: Quality function deployment (QFD) has been widely used on many fields; it is one of the structured approach that are used to translate customer needs into specific quality development. However, in the traditional QFD approach, each element¡¦s interdependence and customer requirements for green supply are usually not systematically treated. The important function of green product lifecycle management (GPLM) is to develop an attractive system which ensures customer satisfaction for green supply. Therefore, one of the important topics of the GPLM system developments is to take customer requirements into green consideration. This study presents an integrative approach by incorporating GPLM with fuzzy analysis into the matrix of QFD and obtaining the priority ranking of engineering characteristics. To illustrate these findings, we have incorporated an example which suggests that the proposed approach can contribute to the creation of attractive GPLM attributes and GPLM !
innovation. Several important and unimportant engineering characteristics and customer requirements were identified and analyzed. The results of this study can provide an effective procedure for improving product¡¦s design characteristics under GPLM, enhancing customer satisfaction and green product in the marketplace.
Keywords: GPLM, Fuzzy QFD, Green supply, Engineering characteristics, Customer requirements, Rank.
EXTENSION of the file: .doc
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