The following information was submitted:
Transactions: INTERNATIONAL JOURNAL of COMPUTERS AND COMMUNICATIONS
Transactions ID Number: 19-480
Full Name: Miloslav Hub
Position: Senior Lecturer
Age: ON
Sex: Male
Address: Faculty of Economics and Administration, University od Pardubice, Studentska 84, 532 10 Pardubice
Country: CZECH REPUBLIC
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E-mail address: miloslav.hub@upce.cz
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Title of the Paper: Comparison of heuristic evaluation and user testing of public administration portal
Authors as they appear in the Paper: Miloslav Hub, Vìra Èapková
Email addresses of all the authors: miloslav.hub@upce.cz
Number of paper pages: 8
Abstract: This paper presents results of comparison of heuristic evaluation and user testing of usability of Czech public administration portal. Because there does not a list of heuristics for public administration portal evaluation exist, the methodologies for heuristics creation and heuristics application were suggested. At the same time, suggested methodologies were used for usability evaluation of the Czech public administration portal and results were compared to results of user testing of the same information system. This comparison can be useful when deciding what method to use for usability evaluation of this type of information system
Keywords: heuristic evaluation, public administration portal, usability, usability engineering, user testing
EXTENSION of the file: .pdf
Special (Invited) Session: Heuristic evaluation of usability of public administration portal
Organizer of the Session: 201-330
How Did you learn about congress: Pavel Sedlak, pavel.sedlak@upce.cz, Jitka Komarkova, jitka.komarkova@upce.cz
IP ADDRESS: 195.113.124.6
